Network, signal, card etc. failures


Is the network bar missing?
Ans: Kindly check whether the SIM card has been inserted properly.
SIM is identified but no service is being showed.
Ans: Kindly replace the current SIM card with another one.
Does the problem remain the same?
Ans: Please contact the nearest customer care center.
Can't browse any webpage.
Ans: Kindly check data connectivity, volume, and validity of your internet package.
There is no problem with internet packages but still facing the same problem.
Ans: Kindly check internet settings.
Java software and games can't be downloaded.
Ans: Kindly install .jar files only
Is Java installation failed?
Ans: Please check storage status.
Does the problem remain the same?
Ans: Please contact the nearest customer care center.
BT does not pair.
Ans: Remove all pair name from paired list.
Does the problem remain the same?
Ans: Make sure the handset is visible to paired devices.

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